Newsletter & Vouchers

FAQ about vouchers in our shop

Buy vouchers
Vouchers, if they are offered in the shop, can be bought like normal articles. As soon as you have bought a voucher and it has been activated after successful payment, the amount will appear under your shopping cart. Now you can use the link " send voucher " to send the desired amount by e-mail.

How to send vouchers
To send a voucher, click on the link "Send voucher" in your shopping basket. To send a voucher, we need the following information from you: First and last name of the recipient. A valid e-mail address of the recipient. The desired amount (you can also send partial amounts of your credit) and also a personal message to the recipient. Please check your details again before sending. You have the possibility to correct your details at any time before sending.

Shopping with vouchers.
As soon as you have a credit, you can use it to pay for your order. During the order process you have the possibility to redeem your credit. If the credit is less than the value of the goods, you simply choose your preferred payment method for the difference. If your credit exceeds the value of the goods, the remaining credit is of course available for your next order.

Book vouchers.
If you have received a voucher by e-mail, you can book the amount as follows:.
1. Click on the link given in the e-mail. If you do not yet have a personal customer account, you can open one now.
2. After you have put a product into the shopping cart, you can enter your voucher code there.

In case of problems:
If, contrary to expectations, there should be problems with a voucher, simply contact us by e-mail :
Please describe the problem as exactly as possible, important data are among other things: Your customer number, the voucher code, possible error messages of the system and the browser used by you.